04 — Specialized Transportation
Accessible rides to appointments and beyond.
Our non-emergency medical transportation fleet serves Kalamazoo, Calhoun, Barry, Allegan, Kent, and Schoolcraft counties. Every vehicle is wheelchair- and walker-equipped, and every driver is trained in respectful, patient-first assistance. We go beyond clinic trips — grocery runs, community events, therapy sessions, and social outings are all part of the service.
What's Included
Everything in Specialized Transportation
Accessible Fleet
Every vehicle is equipped for wheelchairs, walkers, and mobility devices. Boarding and alighting assistance is always included — never optional.
Trained Drivers
Our drivers are trained in patient-first assistance — calm, respectful, and experienced with clients who need extra time or support.
Medical & Beyond
We cover clinic visits, therapy, pharmacy, and specialist appointments — plus grocery runs, community events, and social outings that keep life full.
Flexible Scheduling
Book same-day or plan ahead. We accommodate last-minute changes and work around appointment times so clients are never rushed.
How It Works
Getting started is simple
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Book
Call or message us to schedule a ride. We confirm the details and send a reminder so the client and family know exactly what to expect.
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Pickup
Our driver arrives on time, assists with boarding, and adjusts pace to the client's comfort. No hurrying, no impatience.
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Return
We wait when needed, assist with any stops along the way, and return the client home safely. Family can track the trip in real time.
Common Questions
Frequently asked about Specialized Transportation
We serve Kalamazoo, Calhoun, Barry, Allegan, Kent, and Schoolcraft counties. If you're unsure whether your area is covered, just call us — we'll let you know right away.
We recommend at least 24 hours for planned appointments, but we do accommodate same-day requests when capacity allows. For recurring trips — like weekly therapy — we set up a standing schedule.
Yes, a companion or family member is always welcome to ride along at no extra charge. Many clients prefer having someone familiar with them, especially for medical appointments.
Yes. Our drivers are trained to assist with supplemental oxygen, IV poles, and other portable medical equipment. Let us know at booking so we can prepare appropriately.
Explore More
Other services we offer
Remote Support
Always-on care that keeps routines intact.
Learn more →Safety & Wellness Monitoring
Catch changes before they become crises.
Learn more →Assistive & Enabling Technology
Expert evaluation and implementation, start to finish.
Learn more →Residential Services — Kane Homestead
A real home, not a facility.
Learn more →Ready to Begin?
Let's build a plan around your life.
Start with a free consultation. We listen, then recommend only what you need.
Serving Kalamazoo, Calhoun, Barry, Allegan, Kent & Schoolcraft counties · Mon–Fri 9AM–5PM · Sat 9AM–2PM